1. There is a NZ$25 per person non-refundable deposit on all shuttle bookings. Your seat will only be confirmed once the deposit has been paid.

2. Full payment is required at least 7 days prior to departure.

3. A full refund less the non-refundable deposit will be given if the booking is cancelled more than 21 days before departure. A 50% refund of the full price will be given if the booking is cancelled 7-21 days prior to departure. There is no refund for bookings cancelled less than 7 days prior to departure.

Te Urewera Shuttle assumes no responsibility for any personal loss, injury, damage or delay. We reserve the right to cancel or alter any trips and departure dates for any reason. We recommend that you take out travel insurance.

Credit card transactions

We accept payment by both Visa and Mastercard. The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.